Key Responsibilities:

Learning Management System & Platform Management – with the HRMS supervisor support

• Configure and maintain the LMS (settings, features, integrations)
• Manage upgrades and new releases
• Ensure system performance and reliability
• Handle integrations with HRIS and other tools
• User & Access Management – With IT Management team
• Create and manage user accounts, roles, and permissions
• Enroll users in courses and learning plans
• Troubleshoot login and access issues
• Manage organizational structures (departments, cohorts, groups)
• Training Courses & Content Management
• Upload, organize, and update learning content
• Create and manage courses and certifications
• Archive or retire outdated content
• Help translate business or learning needs into LMS solutions

Reporting & Analytics

• Generate reports on enrollments, completions, scores, and compliance
• Track mandatory training and certification status
• Provide data to HR, L&D, compliance, or leadership teams
• Ensure data accuracy and integrity
• Learner & Instructor Support – With TDS & L&D Team Members
• Act as first-line support for learners and instructors
• Resolve technical issues and escalate when needed
• Create user guides, FAQs, or quick how-to resources
• Train instructors or content creators on LMS usage
• Security, Privacy & Compliance – With IT Management team
• Enforce data protection and privacy standards
• Manage permissions and audit logs
• Support compliance training and reporting requirements
• Process Improvement & Governance
• Document LMS processes and admin procedures
• Recommend improvements based on usage and feedback
• Test new features and pilot enhancements
• Act as liaison between vendors, IT, and L&D stakeholders

Skills & Competencies:

• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Attention to detail and strong analytical skills.
• Proficient in MS Office (PowerPoint, Excel, Word) and digital learning tools.
• Ability to prioritize multiple tasks and meet deadlines.
• Strong organizational and project management skills.

Education & Experience:

• Bachelors degree in human resources, Education, Psychology, Business Administration, or a related field.
• 4 to 6 years of experience in a learning and development role.
• Experience working with Learning Management Systems (LMS) is a must
• Preferably with Oil & Gas background